Comfotel Grn, London - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

120 Shepherds Bush Road, London, United Kingdom, W6 7TD

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Triple Room

Max:

3 persons

13 m²

Bed options:

1 Single Bed or 1 Double Bed

Shower

Heating

room details

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Single Room

Max:

1 person

6 m²

Bed options:

1 Single bed

Shower

Heating

room details

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Double Room

Max:

2 persons

7 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Getting around

A guide to all available transportation options

City Centre

London 6.7 km

Airports

London Heathrow (LHR) 20.6 km

London City (LCY) 24.1 km

Train

Kensington (Olympia)900 m

Paddington Station 3.8 km

Underground

Goldhawk Road500 m

Bus

Bus stop700 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

GBP 15 per day

Luggage storage

24-hour services

24-hour reception

General

Non-smoking rooms
Wi-Fi
Parking
24-hour reception
VIP check-in/ -out
No pets allowed
Security
Luggage storage
Smoke detectors
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle

Services

Paid airport shuttle

Room features

Heating
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Carpeted floor

Location

120 Shepherds Bush Road, London, United Kingdom, W6 7TD

Map view

street view

120 Shepherds Bush Road, London, United Kingdom, W6 7TD

City landmarks

Museum

Victoria and Albert Museum

3.5 km

Museum

Science Museum

3.3 km

Museum

Leighton House Museum

1.7 km

Park

Holland Park

2.0 km

Palace

Kensington Palace

2.5 km

Museum

Natural History Museum

3.2 km

Museum

Design Museum

2.1 km

The Mall Hammersmith

Hammersmith

990 m

Garden

Buckingham Palace

5.6 km

Event hall

Olympia London

910 m

Metro Station

Kensington

1.3 km

Park

Ravenscourt Park

1.8 km

West 12 Shopping center

Lost Lagoon

750 m

Museum

18 Stafford Terrace

1.8 km

Shopping Area

Westfield London

1.2 km

Museum

The British Museum

7.0 km

Palliser Road West Kensington

The Queen's Club

1.5 km

Museum

Museum of Brands

2.1 km

Shopping Area

West12 Shopping Centre

750 m

Park

Hyde Park

4.0 km

Park

Kensington Gardens

3.0 km

Westbourne Grove

2.5 km

Store

Tesco Express

1.4 km

Store

Kensington High Street

2.4 km

Exhibition Centre Warwick Road

Earl's Court

2.1 km

Garden

Kyoto Garden

1.8 km

London W2England

Notting Hill

2.3 km

LondonEngland

Kensington Square

2.3 km

Nearby

Mall

Hammersmith Superstore

230 m

Gallery

Art Work Space

60 m

Restaurants

Kerbisher & Malt

160 m

164 Shepherd’s Bush Rd

Hong Tin

80 m

142 Shepherds Bush Road

Pizza Fresco

320 m

40 Shepherds Bush Road Shepherd's Bush

La Cave

540 m

111-115 Hammersmith The Brackenbury Wine Rooms

Bertotti Pure Italian

560 m

87 Hammersmith Grove Hamersmith

Liz Cafe

540 m

7 Goldhawk Road

Al Forno

580 m

3-4 Romney Court Shepherds Bush Green 4 Romney Court

Zippy Diner

710 m

42 Goldhawk Road

La Petite Bretagne Hammermsith

780 m

5-7 Beadon Road

Reviews and Ratings

Feedback from previous guests about their experience.

62%

enjoyed the hotel and would happily stay again

6.2/10

Nice

Rooms

5.0

Location

6.8

Service

5.0

Dining

5.0

Liz

United Kingdom, March 2025

6.6/10

I had a pretty rough experience at Comfotel Grn. While the location near Hammersmith Tube Station is a major plus, the hotel itself was lacking. My room was small and pretty cold, and I found it hard to get a good night's sleep with all the noise from doors banging and the general street commotion. On the plus side, the beds were comfortable, and I appreciated the friendly staff when I had issues.

Rooms

5.0

The room was small and cold, with issues like a broken kettle and no proper heating. The cleanliness level was also questionable with stains on the walls and carpets.

Service

5.0

The staff were friendly when I interacted with them, but there were issues like unstaffed reception during checkout.

Location

8.0

The location was fantastic for getting around London, especially being near various tube stations and attractions.

Dining

5.0

Breakfast options were limited, but the quick service was decent.

Facilities

5.0

Basic amenities like a TV were unfortunately not working during my stay, and the overall facilities felt neglected.

Connor

United Kingdom, February 2025

6.4/10

I had a mixed experience at Comfotel Grn. The location was convenient, just a short walk from Hammersmith Tube Station, making it easy to explore London. The bed was comfortable, contributing to a decent night's sleep, but the room itself was smaller than I had expected and didn't quite meet my cleanliness standards. While some staff members were friendly and helpful, I encountered several issues during my stay that left me quite disappointed.

Rooms

5.0

The room was on the small side, with carpets that felt filthy and frayed. The bathroom had orange stains in the shower tray, which was rather off-putting. I struggled with the shower temperature as well, often alternating between freezing cold and scalding hot. Overall, the room cleanliness didn’t meet my expectations.

Service

5.0

The reception staff were friendly and accommodating, with one particular receptionist standing out for being particularly warm and helpful. However, I was frustrated to find my room unlocked upon returning one evening, which diminished my sense of security.

Location

8.0

The location was indeed a highlight, being very close to public transportation and local attractions. I appreciated the short walk to Hammersmith Tube Station, which made my travel around London relatively easy.

Dining

5.0

The breakfast options left much to be desired. I found the pastries stale and the fruit dried out. It felt pretty cramped in the reception area where breakfast was served, diminishing the experience further.

Facilities

5.0

Basic amenities like a mini-fridge and kettle were present, but I faced issues with the shower and heating throughout my stay, which made my experience uncomfortable. While they provided fans, they couldn’t fully mitigate the discomfort from the overly warm room.

Sebastian

United Kingdom, November 2024

6.8/10

I had a mixed experience during my stay. While the location was fantastic, being close to Hammersmith Tube Station made exploring London easy, I faced numerous issues. The room I stayed in was cramped and unfortunately, not as clean as I expected. Additionally, I wasn’t impressed with the bathroom facilities. It was tough to get a good night’s sleep due to the noise from the street, which was a letdown.

Rooms

5.0

The room was small and cluttered, with uncomfortable bathroom facilities. The cleanliness left much to be desired, as there were issues like stained carpets and maintenance problems.

Service

5.0

The service was quite unprofessional at times. I felt uneasy when the staff requested cash payment unexpectedly and was treated dismissively when returning the room key.

Location

8.0

The hotel’s location was a highlight; being near public transportation made it easy to get around. I appreciated the proximity to both Hammersmith and Shepherd's Bush Tube stations.

Dining

5.0

Breakfast options were limited and didn't meet expectations, but the quick service from the kitchen staff was a positive note during the mornings.

Facilities

5.0

Though there were basic amenities like a kettle and fridge, the room had maintenance issues, such as poor drainage and inconsistent hot water supply, that affected comfort.

Rosie

United Kingdom, October 2024

6.4/10

My stay at Comfotel Grn was quite disappointing. While the location was convenient for exploring London, everything else fell short. The room condition was appalling with stained walls, and the bathroom had mold, making it difficult to feel comfortable. The noise levels made it hard to sleep, and I was shocked to find my room door left open with my belongings inside. 😔

Rooms

5.0

The room I stayed in was in terrible condition. There were almost no amenities, poor maintenance, and it felt dirty with stained carpets and mold present. I later discovered that the window couldn't close properly, which didn't help the noise levels either.

Service

5.0

The service was frustrating. Upon check-in, I faced a disinterested staff who didn't seem to care about the issues I encountered. It felt like my concerns were overlooked, and checking in at a different location added to the confusion.

Location

5.0

The hotel has a great location near Hammersmith Tube Station, making it easy to explore London. I appreciated being close to public transportation and a variety of dining options in the area.

Dining

5.0

Breakfast options were simple but decent, with quick service from the kitchen staff. However, cleanliness in the dining area was questionable based on my observations.

Facilities

5.0

Basic facilities were present, but they did not meet my expectations. The hotel lacked adequate heating, and I had to deal with a dirty kettle, which was promptly changed only after my request. Other amenities were either missing or poorly maintained.

Grace

United Kingdom, October 2024

5.2/10

My stay at Comfotel Grn was quite disappointing overall. While the location was convenient for exploring London, the issues with cleanliness and comfort overshadowed any positives. I unfortunately experienced several problems that left me feeling uncomfortable and misled. 😔

Rooms

5.0

The room was tiny and dirty, with issues like a broken shower and stained bedding. I was shocked at how poorly maintained it was. The carpet was particularly unclean, which was a huge letdown.

Service

5.0

The reception service was not helpful when I raised concerns, and my requests were largely ignored. I left feeling that my needs weren't prioritized, which was incredibly frustrating.

Location

5.0

The location near Hammersmith Tube Station was a plus, making it easy to get around the city. Still, this benefit didn’t compensate for the room issues I faced.

Dining

5.0

The breakfast options were limited and unappealing, with stale food choices that didn't satisfy. I had hoped for a better start to my day!

Facilities

5.0

Basic amenities like a kettle and fridge were available, but they were poorly maintained. The water supply in the shower fluctuated between extremes, making it quite unpleasant to use.